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Return & Exchange Policy

Return & Exchange Policy

Return & Exchange Policy for Teablend

At Teablend, we strive to ensure our customers are satisfied with their purchases. However, if you are not completely happy, we offer returns and exchanges under the following conditions:

  • Return Window: You may return unopened tea products within 30 days of receiving your order for a full refund, minus shipping costs.

  • Exchanges: If you receive a damaged or incorrect product, please contact us at returns@teablendshop.com within 14 days to arrange an exchange.

  • Return Process: To initiate a return, email us at returns@teablendshop.com with your order number and reason for return. We will provide a return label and further instructions. Please note that return shipping costs are the responsibility of the customer unless the product was defective or incorrect.

  • Refunds: Refunds will be processed within 7 business days after we receive and inspect the returned item.

We do not accept returns on opened tea products due to hygiene reasons.

For any questions or assistance with your return, feel free to reach out to us at support@teablendshop.com.